At Gyftsall, we are committed to providing an excellent shopping experience, including reliable shipping and flexible return options. Please read our Shipping and Return Policy carefully to understand our practices and your options.
Shipping Policy
1. Order Processing
- Orders are processed within 10 business days (Monday – Friday, excluding holidays) after payment is received.
- You will receive a confirmation email once your order is placed and another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates
- Domestic Shipping: We offer standard, expedited, and express shipping options within India. Shipping rates are calculated at checkout based on your selected delivery method and location.
Estimated Delivery Times:
- Standard Shipping: [5-7] business days
- Expedited Shipping: [2-3] business days
- Express Shipping: [1-2] business days
Please note that delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.
3. Order Tracking
- Once your order is shipped, you will receive an email with a tracking number that allows you to track your package’s journey to your doorstep.
5. Shipping Issues
- If your package is lost or damaged during transit, please contact us at contactananyagifting@gmail.com within 10 days of the estimated delivery date so we can assist you.
Return Policy
Your satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return policy below.
1. Return Eligibility
- Returns are accepted within 10 days of the delivery date.
- Items must be unused, in their original packaging, and in the same condition as when you received them.
- Certain items, such as [personalized items, perishable goods, or final sale items], are non-returnable.
2. Return Process
- To initiate a return, please contact us at contactananyagifting@gmail.com with your order number and reason for the return.
- Once your return is approved, we will provide instructions on how to send your item(s) back to us.
3. Return Shipping Costs
- Return shipping costs are the responsibility of the customer unless the return is due to a damaged or incorrect item received.
- We recommend using a trackable shipping method for your return. We are not responsible for items lost in return shipping.
4. Refunds
- Once we receive your return and verify its condition, we will process your refund to your original payment method within 10 business days.
- Refunds will be issued for the original purchase price, excluding any shipping fees paid at checkout.
5. Exchanges
- If you would like to exchange an item, please contact us at contactananyagifting@gmail.com. Exchanges are processed as new orders, and you will be issued a store credit or refund for the original item once we receive and inspect it.
6. Damaged or Defective Items
- If you receive an item that is damaged or defective, please contact us within 10 days of receiving your order at contactananyagifting@gmail.com with photos and details of the defect. We will work with you to replace the item or issue a refund.